Basic Plan (Basic Maintenance)

For businesses that need foundational support to ensure their digital product stays operational.

• What’s Included:
  • Monthly system updates (security and performance updates).
  • Basic troubleshooting (up to 3 incidents per month).
  • Backup and restoration support (monthly backups).
  • Email support (response within 48 hours).
  • Discount on Subsequent Projects: 5% off.
  • Feature Requests: Up to 1 minor feature request per year (subject to feasibility).
• What’s Missed:
  • Priority support.
  • Frequent backups.
  • Advanced analytics, custom enhancements, or integrations.

Price: $49/month

2. Professional Plan (Comprehensive Support)

Ideal for businesses that want proactive maintenance, faster support, and basic feature improvements.

• What’s Included:
  • Weekly updates for security and performance.
  • Unlimited troubleshooting.
  • Backup and restoration support (weekly backups).
  • Priority email and chat support (response within 24 hours).
  • Performance monitoring and optimization (monthly reports).
  • Minor feature updates or improvements (up to 5 hours/month).
  • Discount on Subsequent Projects: 10% off.
  • Feature Requests: Up to 3 medium-sized requests annually (including new elements or minor design/functionality changes).
• What’s Missed:
  • Dedicated account manager.
  • Complex feature requests or custom integrations.

Price: $99/month

3. Premium Plan (Advanced Maintenance & Customization)

For businesses that require ongoing optimization, premium support, and access to advanced features.

• What’s Included:
  • Daily updates for security and performance.
  • Unlimited troubleshooting and bug fixes.
  • Backup and restoration support (daily backups with cloud storage).
  • 24/7 priority support (email, chat, and phone).
  • Advanced performance monitoring and optimization (weekly reports).
  • Custom feature updates and integrations (up to 10 hours/month).
  • Dedicated account manager for personalized support.
  • Discount on Subsequent Projects: 15% off.
  • Feature Requests: Up to 5 requests annually, including advanced features, new designs, or integrations.
• What’s Missed:
  • Fully enterprise-level customization.

Price: $199/month

4. Enterprise Plan (Full-Service Custom Maintenance)

Tailored for large businesses or enterprises that demand high availability, custom solutions, and scalability.

• What’s Included:
  • Real-time system monitoring.
  • Unlimited troubleshooting and bug fixes.
  • Backup and restoration support (hourly backups with cloud storage).
  • 24/7 dedicated support (email, chat, and phone).
  • Advanced reporting with in-depth analytics.
  • Custom integrations and feature upgrades (unlimited hours).
  • Scalability management (auto-scaling for traffic spikes).
  • Monthly strategy consultations for improvement.
  • Dedicated account manager.
  • Discount on Subsequent Projects: 20% off.
  • Feature Requests: Unlimited feature requests, including complex integrations, custom designs, and bespoke solutions.

Price: Custom pricing (contact us for a quote).